It's now been almost a month and I've not had any problems with our Cox service since March 26 or so. We're keeping our fingers crossed that the new wiring, new box and connections have all fixed the ongoing problems.
I have to admit the Cox service techs seem to try hard, although a few of the problems should have been found earlier. I still have never heard from anyone apologizing or responding to my letters and phone calls from the higher levels. They apparently kicked the problem down and it was taken care of, but it would have been good customer service to at least respond. What do I think of Dave B.?? Not much
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