the huge suite style room. Three flat screen TVs, separate sitting
area, huge bathroom made this one of the top hotel rooms we've
ever had anywhere, certainly one of the best in Vegas. The bed was
super comfortable and Internet access was excellent. We had a view of
the strip that looked like it could have been put on a postcard.
But -- the little things added up and were annoying. I had to make
several phone calls and finally just gave up and quit calling.
It took two telephone calls to get a simple washcloth. When it finally
arrived, the guy told me the holiday weekend messed up the laundry.
But it was still another two days before we could get another
washcloth during the normal room cleaning.
Bath/Shower gel was available the first day, but never got any again.
Four very noticeable light bulbs were burnt out, never replaced. Two in
the bathroom, one at the desk and one bedside.
Only one robe was available, although two hangers with cards
mentioning the cost of buying one were in the bathroom. I did call to
report it, only to make sure we weren't charged for taking a robe when
we checked out.
Safe didn't work, but a trip by the engineer quickly fixed it.
The bottom line is we'll most likely stay there again, if only because
of the incredible room. But if we find out the the housekeeping
standards are typical of the stay we just had, they won't get a third
chance.
